Sourcing Journal: How to Maintain Product Quality During a Crisis

The mass cancellation of apparel orders throughout the Covid-19 pandemic resulted in an excess supply of raw materials that manufacturers and suppliers quickly pivoted into the products that survived the chopping block. That left a dearth of inputs once new orders began to flow again. This chain of events put supply chains under unprecedented pressure, and created questions around the quality and integrity of the resulting finished goods.

In the case of raw materials, the biggest concern would be swapping out fibers from nominated suppliers for whatever’s on hand, according to Wayne Buchen, vice president at molecular-based supply chain security company Applied DNA Sciences. And retailers that don’t have a full grasp of their supply chain might not even be able to tell the difference between a high-quality or low-quality fiber.